BoldMove.Media – Privacy Policy

Effective Date: Updated May 2026

Your privacy matters to us. This Privacy Policy explains how BoldMove.Media (Pty) Ltd (“BoldMove.Media”, “we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit our website www.boldmove.media (“the Website”) or use our services.

This Policy aligns with the Protection of Personal Information Act 4 of 2013 (POPIA), the UK GDPR, the EU GDPR, and other relevant international privacy standards. By using our Website, you agree to the terms of this Privacy Policy.

1. Who We Are

BoldMove.Media (Pty) Ltd is a private company incorporated in South Africa.

  • Registration Number: *K2020582333

  • Email: yourboldmove@gmail.com

  • Services: Branding, digital marketing, coaching, consulting, and digital products.

2. What Personal Information We Collect

We collect information in two ways:

A. Information you voluntarily provideWhen you register, book a consultation, or make a purchase, we may collect:

  • Full name and contact details (email and phone number)

  • Company name and registration details

  • Billing information (processed via secure third-party gateways)

  • Project details submitted in forms or questionnaires

B. Information collected automaticallyThrough analytics tools and cookies, we may collect:

  • IP address and device type

  • Browser type and operating system

  • Pages viewed and time spent on the Website

  • General demographic data and interaction patterns

3. How We Use Your Personal Information

We use your information solely for legitimate business purposes, including to:

  • Process enquiries, bookings, and service requests

  • Deliver branding, digital marketing, and coaching services

  • Send invoices, proposals, and project updates

  • Improve our Website and personalise your experience

  • Communicate marketing insights and promotions (where you have opted in)

  • Comply with legal and tax obligations

We do not sell your personal information to third parties.

4. Legal Basis for Processing

Under POPIA and GDPR, we process your information based on:

  • Consent: When you voluntarily submit your details.

  • Contractual Necessity: To deliver the services or digital products you purchased.

  • Legitimate Interest: To operate and improve our business effectively.

  • Legal Obligation: For tax, invoicing, and regulatory compliance.

5. Cookies

We use cookies to enhance your browsing experience.

  • Session Cookies: Temporary files used for site functionality.

  • Persistent Cookies: Files that help us recognise returning visitors to improve user experience. You can manage or disable cookies through your browser settings, though some site features may become unavailable.

6. How We Store & Protect Your Information

We implement industry-standard security measures, including:

  • Encrypted payment gateways

  • Secure cloud hosting and access-controlled databases

  • Firewalls and anti-malware protections

While we take every precaution, no system is 100% secure. You are responsible for maintaining the security of your own account passwords.

7. International Data Transfers

Your information may be stored on secure servers in South Africa, the UK, Europe, or the United States. Where data is transferred across borders, we ensure that the recipient is subject to laws or agreements that provide an adequate level of protection similar to POPIA and GDPR.

8. Who Has Access to Your Information

Access is strictly limited to:

  • BoldMove.Media employees and authorised contractors

  • Third-party service providers (e.g., payment processors, CRM systems, or email platforms)

  • Legal or regulatory bodies when required by law

All service providers are contractually bound to maintain the confidentiality and security of your data.

9. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to update or fix inaccurate information.

  • Erasure: Request that we delete your data (subject to legal retention requirements).

  • Withdraw Consent: Opt out of marketing communications at any time.

  • Lodge a Complaint: Contact the Information Regulator (South Africa) or the ICO (UK) if you feel your rights have been breached.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our business practices. Updates will be posted on this page with an updated "Effective Date."

12. Contact Us

For any questions regarding your privacy or to exercise your rights, please contact:Email: yourboldmove@gmail.comAddress: The Close Street, Tokai, Cape Town, South Africa