BoldMove.Media Privacy Policy

Effective Date: Updated January 2025

Your privacy matters to us. This Privacy Policy explains how BoldMove.Media (Pty) Ltd (“BoldMove.Media”, “we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or interact with our website www.boldmove.media (“the Website”) or use any of our services.

This Policy aligns with the Protection of Personal Information Act 4 of 2013 (POPIA), the UK GDPR, the EU GDPR, and other relevant international privacy standards.

By using our Website, you agree to the terms of this Privacy Policy.
 If you do not agree, please discontinue using the Website.




1. Who We Are

BoldMove.Media (Pty) Ltd
 Registration Number: *K2020582333
 Registered in South Africa
 Email: yourboldmove@gmail.com

We provide branding, digital marketing services, coaching, consulting, digital products, and related services.




2. What Personal Information We Collect

We collect information in two ways:

A. Information you voluntarily provide

When you register, enquire, book a consultation, complete a form, subscribe, or make a purchase, we may collect:

  • First name

  • Surname

  • Email address

  • Phone number

  • Company or business name

  • Company registration number

  • Billing information (processed through secure third-party gateways)

  • Project details submitted in forms or questionnaires

  • Any information you intentionally provide during communication

B. Information collected automatically

Through analytics tools, cookies, and servers logs, we may collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Referring websites

  • General demographic data

  • Interaction patterns

  • Session information

This data helps us improve website performance, personalise user experience, and refine our marketing.

We do not collect any unnecessary personal information and do not process sensitive information unless required by law or with your explicit consent.




3. How We Use Your Personal Information

We use personal information solely for legitimate business purposes, including to:

  • Process enquiries, bookings, and service requests

  • Set up client accounts and project workflows

  • Deliver branding, digital marketing, and coaching services

  • Send invoices, proposals, and communications

  • Improve our Website and service offerings

  • Build an internal client profile to optimise service delivery

  • Provide customer support

  • Communicate about updates, marketing insights, workshops, and promotions

  • Maintain security, prevent fraud, and comply with legal obligations

  • Develop aggregated market insights (non-identifiable)

We do not sell your personal information.
 We do not use your details for unsolicited marketing.

You may opt out of marketing at any time.




4. Legal Basis for Processing (POPIA + GDPR)

We process your information under the following lawful bases:

  • Consent – when you voluntarily submit information

  • Contractual necessity – to deliver services you request

  • Legitimate interest – operating and improving our business

  • Legal obligations – invoicing, tax, compliance, POPIA

  • Performance of a contract – client projects, coaching, digital work

By using our Website or services, you consent to this Privacy Policy.




5. Cookies

We use cookies to improve your browsing experience, analyse traffic, and personalise content.

Types of cookies used:

Session Cookies

  • Temporary and deleted when the browser closes

  • Required for basic functionality

  • Do not personally identify you

Persistent Cookies

  • Stored on your device

  • Help us recognise returning visitors

  • Improve user experience

  • Do not store personal information

You may manage or disable cookies via your browser settings.




6. How We Store & Protect Your Information

We use modern, reasonable, and industry-standard security measures to protect your information, including:

  • Encrypted payment gateways

  • Secure cloud hosting

  • Access-controlled databases

  • Password-protected systems

  • Firewalls and anti-malware protections

While we take these precautions, no online system can guarantee 100% security.
 We advise users to protect their own devices, passwords, and accounts.




7. Where Your Information Is Stored

Your information may be stored:

  • On secure local servers

  • In cloud-based systems located in South Africa, Europe, or the United States

If data is stored in a country without equivalent privacy laws, we implement safeguards (such as contractual data-protection agreements) to ensure adequate protection.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.




8. Who Has Access to Your Information

Access is restricted to:

  • BoldMove.Media employees

  • Contractors and service providers working directly on your project

  • Payment processors

  • CRM and newsletter service providers

  • Legal or regulatory bodies when required

All individuals with access to your information are bound by confidentiality.

We do not share personal information with third parties for their marketing purposes.




9. Third-Party Links & Platforms

The Website may contain links to:

  • Social media platforms

  • Payment gateways

  • Scheduling tools

  • Learning platforms

  • Third-party integrations

We are not responsible for:

  • Third-party privacy practices

  • Security of external sites

  • Content or accuracy of those websites

Users should review third-party privacy policies before sharing information with them.




10. Children’s Privacy

We do not knowingly collect or allow data submissions from individuals under 18 years old.
 If we learn that we have collected information from a minor, we will delete it promptly.




11. Your Rights (POPIA + GDPR)

You may request, at any time, to:

  • Access your personal information

  • Correct inaccurate information

  • Delete personal information (where legally permissible)

  • Restrict processing

  • Withdraw consent

  • Object to direct marketing

  • Request data portability

  • Lodge a complaint with the Information Regulator

Requests may be sent to yourboldmove@gmail.com




12. Your Responsibilities

By using this Website, you agree:

  • Not to misuse or compromise our services

  • That communications sent from your device are authorised by you

  • To provide accurate information

  • To keep your login details secure




13. Data Messages (ECT Act)

Data messages sent to BoldMove.Media are considered received once we respond to them.
 Messages we send are considered received upon dispatch as per Section 23(b) of the ECT Act.

Electronic signatures are accepted unless otherwise required by law.




14. Updates to This Privacy Policy

We reserve the right to update this Policy from time to time.
 Updates will be posted on the Website, and continued use constitutes acceptance of the revised Policy.




15. Contact Details

For questions, access requests, or concerns:
 Email: yourboldmove@gmail.com
 Company: BoldMove.Media (Pty) Ltd
 Location: The Close Street, Tokai, Cape Town, South Africa